DISPATCHER/Administrative Assistant (Escondido)

We are seeking a DISPATCHER/Administrative Assistant (Escondido) to join our team! You will perform clerical and administrative functions in order to drive company success.

Ryan Refrigeration Heating and Air is looking for a full-time dispatcher/administrative assistant for our busy HVAC office. This is a fast paced multi tasking position. The ideal candidate would possess the following skills:

Responsibilities:

Dispatch mobile technicians via dispatch software.
Coordinate and schedule work orders with clients
Assist with business administrative duties as required
Draft correspondences and other formal documents
Multitasking
Customer Service
Computer Skills
Good communication
Email correspondence
Plan and schedule appointments and events
Greet and assist onsite guests
Answer inbound telephone calls
Develop and implement organized filing systems
Perform all other office tasks

Qualifications:

Previous experience in office administration or other related fields
Quickbooks proficiency
Strong Microsoft Office Skills, specifically Excel
Dispatcher experience. Pay will be based upon experience and skill level.
Ability to prioritize and multitask
Excellent written and verbal communication skills
Strong attention to detail
Strong organizational skills
We offer PTO, medical, dental and 401K.

Ryan Refrigeration Heating Air and Solar was started by Ryan Sharrott in the early 1990’s with the goal of providing HVAC, Refrigeration, and Solar services to San Diego and beyond without the high pressures sales, poor customer service, and dishonesty often found in the industry. Ryan’s formula was simple:

Do not “sell” the customer; instead take the time to educate them and answer all their questions.
Hire people that are passionate about their trade and using their skills to serve others.
Never compensate a technician with commission. Ryan believes that commission-based compensation promotes dishonesty rather than an honest technical evaluation of a system.
Develop a company culture base on our R.I.S.E Values: Respect, Integrity, Service, and Excellence

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